|
This privacy statement covers the site www.sphinxmusic.org. Because this Web site wants to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information
practices.
If users have questions or concerns regarding this statement, they should contact Sphinx at 313-877-9100 or info@sphinxmusic.org.
Information Collection and Use
Information Collection
The Sphinx Organization (Sphinx) is the sole owner of the information collected on www.sphinxmusic.org. Sphinx collects information from our users at the Support section on our Web site.
Donation Forms
We request information from the user on our donation forms. A user may provide contact information (such as name, email, and mailing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes by Sphinx (through PayPal).
Back to Top
Information Use
Sphinx uses the information gathered on its online contributors form to process a user's contribution to the Sphinx Organization. The information submitted will also be used to send information relevant to that contribution, as well as for sending out our newsletter to which our online contributors are automatically subscribed. Information gathered may also be used to inform user's of special Sphinx events, either via email or regular post. A user may opt out of receiving our newsletter or any other promotional information from Sphinx at any time by following the opt-out procedures in this document.
Log Files
Like most standard Web sites we use log files. This
includes internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time stamp, and number
of clicks to analyze trends, administer the site, track user’s movement in the
aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use a tracking utility called Urchin that uses log files to analyze user
movement.
Communications from the Site
CONTRIBUTION RECEIPTS
We send all online contributors an email receipt for their contribution (if an email address is provided). Established contributors will occasionally receive information on various upcoming Sphinx events and other Sphinx communications. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice/Opt-out section.
NEWSLETTER
Online contributors to Sphinx are automatically subscribed to receive our quarterly newsletter, the Quarter Note, via mail. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice/Opt-out section.
CUSTOMER SERVICE
We communicate with our Recurring Giving users on a regular basis to provide receipts for their contributions, and, in regards to issues relating to their account, we may communicate via email, phone, or mail.
Sharing
LEGAL DISCLAIMER
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is
necessary to comply with a current judicial proceeding, a court order or legal
process served on our Web site.
These are the instances in which we will share users’
personal information:
We DO NOT Share Personal Information with Third Parties
THIRD PARTY INTERMEDIARIES
We use an outside payment processing company, PayPal, to bill users for online contributions. This company does not retain, share, store or use personally identifiable information for any secondary purposes.
Choice/Opt-out
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to any email communication and typing UNSUBSCRIBE in the subject line of the email, or the user may contact us using the contact information below.
Links
This Web site contains links to other sites. Please be aware that we, the Sphinx Organization, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web
site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Security
This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and
off-line. When our contribution form asks users to enter sensitive information (such as
credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our
order form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when users are just ‘surfing’. To learn more about SSL, click here.
While we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’
information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.
If users have any questions about the security at our Web site, users can send an
email to security@sphinxmusic.org.
Back to Top
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users, it is necessary for us to supplement the information we receive with information from 3rd party sources.
Address Verification
During our online contribution process, we use an Address Verification System that compares the address and Zip code submitted with a credit card transaction to the billing address stored at the credit card issuing bank. Based on the results of the comparison, the transaction may be accepted or declined. Bankcard processors provide the Address Verification System to aid in the detection of fraud.
Back to Top
Correcting/Updating/Deleting Personal Information
If a user’s personally identifiable information changes (such as zip code, phone,
email or postal address), or if a user no longer desires our service, we provide
a way to correct, update or delete users’ personally identifiable
information. This can be done by contacting us at the contact information listed below.
Back to Top
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are always aware of
what information we collect, how we use it, and under what circumstances, if
any, we disclose it. If, however, we are going to
use users’ personally identifiable information in a manner different from that
stated at the time of collection we will notify users by posting a
notice on our Web site for 30 days.
Back to Top
Contact Information
If users have any questions or suggestions regarding our privacy policy, please
contact us at:
Phone: 313-877-9100
Fax: 313-877-9145
Email: info@sphinxmusic.org
Postal Address: 400 Renaissance Center, Suite 2120, Detroit, MI 48243
Back to Top
|
